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Casino Info USA Friendly License: Costa Rica Established: 2012 Languages: English Fiat Currencies: USD


VIP Program Name Required Account Required Email Required Anonymous Account

Customer Support

Email Live Chat Phone

Casino Info USA Friendly License: Costa Rica Established: 2012 Languages: English Fiat Currencies: USD VIP Program Name Required Account Required Email Required Anonymous Account

Customer Support

Email Live Chat Phone

Accepted Cryptocurrencies

BetPhoenix Review

BetPhoenix is a full-service online casino, sportsbook and racebook that employs a wide range of deposit systems including bitcoin. The basic currency they use is the dollar (USD), but they can accommodate a number of international currencies.

They accept players from around the world including the USA and UK.

The casino has a selection of games from top software providers; the sportsbook accepts static and live bets on major sports worldwide; and the racebook covers tracks in North America.

Open since 2012, BetPhoenix Casino is licensed in Costa Rica.

BTC / Crypto Deposits & Withdrawals

This casino accepts a number of deposit systems, depending on where you are from. Visa and a few other fiat currency systems are universal. Bitcoin and litecoin (LTC) are the virtual currencies they accept. When you go to the Cashier section after signing up, you can find out what they accept from your country.

But first there is a full disclosure registration process. You fill out a form with your name, address, email, phone number, date of birth, the whole works. You create a password, and they give you a username.

Sign in and go to Cashier, click on the cryptocurrency box and choose bitcoin as your option. You will get a page with the casino’s bitcoin address which you can copy over to your personal wallet with an amount. When you send the money, your casino account will load within seconds, and you will be loaded for real money play.

You can deposit as much as $5,000 worth of bitcoin, or as little as $10 worth.

The withdrawal process is the reverse of the deposit. You give BetPhoenix your personal bitcoin address, an amount to take out, and make the request. Outside of the largest amounts, the process should take just a few minutes.

You can withdraw up to $4,000 worth of bitcoin. No minimum amount is listed.

Before you go to take out money, make sure that any bonus requirements have been achieved.

BetPhoenix Casino Bonus & Promos

When you click on the BetPhoenix Bonuses section, you will find a plethora of deals in all partitions of the site. Unfortunately for casino players, their Bitcoin bonus special only applies to the sportsbook.

But there is a healthy lineup of casino bonuses, each with codes you have to enter to get in.

They start you off with a welcome bonus that provides a match of 500% for up to $1,500, which means you can deposit as much as $300 to get the bonus. The minimum deposit is $100.

You can follow that with a choice of reload bonuses that range from a 150% match for up to $375, to a 300% match for up to $3,000.

Each of these bonuses come with a playthrough requirement that requires you to wager a total of 35 times the bonus plus the deposit in order to withdraw money. Also, only your bets in slots games count a full 100% toward the requirement. Poker and video poker count 50%, blackjack and baccarat count 20%, and craps, roulette and dice games count nothing at all.

You might simply choose from one of three bonuses that apply to slots only. They range from a 350% match for up to $875, to a 600% match for up to $6,000. The rollover requirements for these bonuses are slightly smaller, 30x and 32x. And there is a referral bonus of 200% for up to $200.

If you play on the sportsbook side as well as the casino, make sure you have cleared any sportsbook bonuses before you engage in a casino bonus.

The details of all bonuses can be found in the Bonuses section.

Games and Software

This casino has a compact selection of nearly 50 games from the Bgaming or SoftSwiss software provider. They can be played for free or fun, as well as real money. You should try them out before signing up, because we found that bringing up the games took longer than at most sites.

Slots are at the top of the roster, with nearly 20 games available in a variety of themes and play options. You will find some of the most popular titles, such as Platinum Lightning, Aztec Magic and Cherry Fiesta. Many of them are commonly jackpot titles, but we saw no pot totals listed.

The seven card games in the BetPhoenix lineup include baccarat, blackjack, Pontoon and Hi-Lo.

The Video Poker section does not have standard video poker games, but six casino poker games such as Caribbean, Trey, Oasis and others.

Elsewhere, they have European, French and American versions of roulette, and a set of casual games that include Minesweeper, Heads & Tails, and a scratch card.

For high rollers who like the Vegas feel, BetPhoenix has live dealers on duty to accommodate blackjack, roulette and baccarat players.

You can use your mobile device to access and play games at the casino by simply going to, clicking on a game and playing. You should test your iPhone, Android, iPad or other mobile device with the BetPhoenix games experience before you decide to play a lot via mobile.

Provably Fair Games

BetPhoenix has no reference to provably fair games and nothing on its site about fairness. Reputable software makers like SoftSwiss routinely test their games for fairness and publish the results. But the Costa Rican licensing jurisdiction has no particular stipulations for fair games, so we wouldn’t guarantee anything.

Casino Support

As with many online sportsbook/casino operations, BetPhoenix has a list of phone numbers and email addresses for people with questions. Just go to the Contact Us section to submit inquiries in various categories and in several languages. They note that staff is available from 5 a.m. to midnight EST.

There is also a Live Help section that takes you to instant chat.


BetPhoenix is primarily a sportsbook and racebook that simply has a casino attached, so you can count on being catered to accordingly. If you like playing the sports, this might well be a good alternative destination worth checking out.

But bitcoin casino players can find better sites in terms of good selections of fair games.

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