One of the biggest problems for people who invested in cryptocurrency over the last year was the ability of exchanges to manage the large influx of new traders into the market. Circle seems to have recognized this problem and is in the middle of hiring several more people in order to improve the customer service at its recently acquired business, Poloniex. The company hopes hiring more staff will assist the exchange in global expansion, and it will be especially focused on serving Asian clientele. Meanwhile Circle will remain focused on the United States sector.
The Boston-headquartered fintech startup that recently acquired Poloniex, Circle Internet Financial Ltd., has plans to expand the cryptocurrency exchange’s staff with around a hundred new employees. Overall, Circle is set to hire between 25 and 35 extra staff in order to grow its operations in Asia, adding to the local workforce of just ten in Hong Kong and mainland China, and establishing new offices for Japan and South Korea.
Besides looking closely at local services, Circle apparently will also be making sure Poloniex cooperates with regulators in various markets.
“The long-term view is that every form of value on the planet will become a crypto token. We want to offer more markets, more assets, we want to localize it, and launch it in more international markets and, critically, we need to work with the most important regulators,” shares co-founder, Jeremy Allaire.
Circle will be increasing its reach of its own services in the United States, while Poloniex expands to the new areas in Asia. The company recently shared that Circle Invest, its native digital currency trading mobile app, is now available in limited quantity to residents of forty-six US states. The app supports Bitcoin, Bitcoin Cash, Litecoin, Ethereum and Ethereum classic.